SUPPORT
Help & FAQ
Quick answers to the things students ask us most. Can't find yours? Email [email protected].
Getting Started
Sign up with your Google account — no separate password to remember.
Upload your course material for a subject, and Learnex breaks it into topics, then generates explanations, quizzes, flashcards, and lessons from what you actually uploaded — not generic content about the subject.
Most uploads are processed within a few minutes. The AI generates topic explanations, quizzes, flashcards, and audio or video lessons automatically — you can start studying shortly after uploading.
Uploads & Materials
PDFs, images of notes or slides, and scanned documents.
Very large uploads may take longer to process. If an upload seems stuck, try splitting it into smaller files.
No — your material is processed only to generate your own study content. See our Privacy Policy for details.
Studying & Features
Learnex generates topic explanations, adaptive quizzes with mastery tracking, flashcard sets, full-subject notes, and AI-narrated video or audio lessons — all from the material you upload.
A Trail is a complete study path for a subject — a structured sequence of topics, each with explanations, quizzes, and flashcards generated from your uploaded material. You progress through topics as you hit mastery.
As you complete quizzes per topic, Learnex tracks your mastery score. Once every topic in a subject reaches mastery, a comprehensive final subject quiz unlocks to test your knowledge across the whole subject.
Comparisons
Quizlet is built around manually-made and community flashcard sets. Learnex generates flashcards, quizzes, and video lessons automatically from your own uploaded material, so everything maps to what you're actually studying — not a generic public deck.
Anki is a manual spaced-repetition tool — you have to create each card yourself. Learnex automates card creation from your uploaded PDFs and notes, and adds quizzes, explanations, and AI video lessons on top.
General AI tools require you to copy-paste material and write prompts yourself. Learnex is purpose-built for studying: it automatically structures uploaded material into study paths, tracks mastery, and generates quizzes and flashcards in pre-built formats without any prompt engineering.
Billing & Plans
The Hiker (free) includes unlimited quizzes and flashcards on one subject. Explorer and Master unlock unlimited subjects and full AI video lessons. See the full breakdown on Pricing.
Go to Settings → Plan & Billing, and use the Manage Subscription link. If it's not available yet for your account, email [email protected] and we'll handle it directly.
Yes — a 20% discount is available on the Explorer and Master plans for students with a valid .edu email address.
Account & Privacy
Yes, from Settings. Deleting your account removes your uploaded material and generated content.
Only you. Learnex doesn't share uploaded material between users.